Privacy Policy

At Orchid Sky Travel, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or our services.

1. Information We Collect

We may collect and process the following information:

Personal details such as name, address, email address, phone number
Passport details, date of birth, and nationality (for visa and travel purposes)
Payment and billing information
Travel details including flight preferences, hotel bookings, and itinerary information
Any information you provide through contact forms, enquiries, or bookings

2. How We Use Your Information

We use your personal information to:

Process travel bookings, Umrah packages, visas, and related services
Communicate with you regarding enquiries, confirmations, and updates
Comply with legal and regulatory requirements
Send relevant travel information or offers (only if you have agreed)

3. Sharing Your Information

We only share your information when necessary, including with:

Airlines, hotels, transport providers, and tour operators
Visa processing authorities and government bodies
Trusted third-party service providers involved in fulfilling your booking

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. Access to personal data is limited to authorised staff only.

5. Data Retention

We retain your personal data only for as long as necessary to:

Complete your travel arrangements
Meet legal, accounting, and regulatory obligations

6. Your Rights

Under data protection laws, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Withdraw consent for marketing communications at any time

To exercise your rights, please contact us using the details below

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

Orchid Sky Travel reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled,
please contact: